Privacy Policy

1. Introduction

CourtSync ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tournament management platform.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Your role (player or organizer), skill level, and preferences
• Tournament Registration: Team name, partner details, category selection, and t-shirt sizes
• Payment Information: Payment receipts and transaction details for tournament fees
• Communications: Messages you send to organizers or other users through the platform

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• IP address and general location
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tournament management services
• Process tournament registrations and manage team formations
• Facilitate communication between organizers and participants
• Process payments and verify payment receipts
• Send you updates about tournaments you've registered for
• Respond to your inquiries and provide customer support
• Detect and prevent fraud, abuse, or security issues
• Analyze usage patterns to improve user experience

4. Information Sharing

We share your information in the following circumstances:

• With Tournament Organizers: Your registration details, contact information, and team information are shared with organizers of tournaments you register for
• With Team Partners: Your name and contact information may be shared with your team partner
• Public Tournament Data: Your team name and match results may be displayed publicly on tournament brackets and leaderboards
• Service Providers: We may share information with third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods for legitimate business purposes such as maintaining tournament records, complying with legal obligations, or resolving disputes.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal information
• Portability: Request a copy of your data in a portable format
• Withdrawal of Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at the email address provided below.

8. Cookies

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our platform
• Improve our services

You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the platform.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

privacy@courtsync.com